Last updated on Feb 7th, 2024
ABUZZ WEBTECH PRIVATE LIMITED believes in
helping its customers as far as possible, and has therefore
a liberal cancellation policy. Under this policy:
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Cancellations will be considered only if the request is
made within 7 days of placing the order. However, the
cancellation request may not be entertained if the orders
have been communicated to the vendors/merchants and they
have initiated the process of shipping them.
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ABUZZ WEBTECH PRIVATE LIMITED does not accept cancellation
requests for perishable items like flowers, eatables etc.
However, refund/replacement can be made if the customer
establishes that the quality of product delivered is not good.
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In case of receipt of damaged or defective items, please
report the same to our Customer Service team. The request
will, however, be entertained once the merchant has checked
and determined the same at his own end. This should be
reported within 7 days of receipt of the products.
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In case you feel that the product received is not as shown
on the site or as per your expectations, you must bring it
to the notice of our Customer Service within 7 days of
receiving the product. The Customer Service Team, after
looking into your complaint, will take an appropriate decision.
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In case of complaints regarding products that come with a
warranty from manufacturers, please refer the issue to them.
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In case of any refunds approved by
ABUZZ WEBTECH PRIVATE LIMITED, it will take
3–5 days for the refund to be processed to the end customer.